{"id":2103,"date":"2024-09-05T07:27:31","date_gmt":"2024-09-05T07:27:31","guid":{"rendered":"https:\/\/derabaghdarrah.com\/?page_id=2103"},"modified":"2024-09-16T11:01:37","modified_gmt":"2024-09-16T11:01:37","slug":"cancellation-and-refund-policy","status":"publish","type":"page","link":"https:\/\/derabaghdarrah.com\/index.php\/cancellation-and-refund-policy\/","title":{"rendered":"Cancellation and Refund Policy"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.21.2&#8243; custom_margin=&#8221;-152px||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row disabled_on=&#8221;on|on|off&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.21.2&#8243; background_color=&#8221;#d0a355&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_margin=&#8221;||25px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;||4px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_font_size=&#8221;36px&#8221; custom_margin=&#8221;70px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<h1>Cancellation &#038; Refund Policy<\/h1>[\/et_pb_text][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.21.2&#8243; text_font_size=&#8221;16px&#8221; header_font=&#8221;|700|||||||&#8221; header_font_size=&#8221;34px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<p><strong>Time taken for processing refunds:<\/strong><br \/>We shall initiate the refund process within 2 working days once your refund is confirmed by management. The time taken in settlement of your refund amount shall take upto 7 working days depending on the policy of banks involved. We shall make sure that the process is completed as soon as possible within the stipulated timeline; however, there is a possibility of delay in case of any unforeseen\/uncontrollable circumstances.<\/p>\n<p>We accept cancellation requests from our guests, with rules specified in the format below:<\/p>\n<p><\/p>\n<table border=\"1\" cellpadding=\"10\" cellspacing=\"0\">\n<thead>\n<tr>\n<th>Cancellation Period<\/th>\n<th>Refund<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Cancellation until 2 weeks before the date of check-in<\/td>\n<td>100% refund<\/td>\n<\/tr>\n<tr>\n<td>Between 14 to 3 days prior to the date of check-in<\/td>\n<td>50% refund<\/td>\n<\/tr>\n<tr>\n<td>3 days prior to the date of check-in<\/td>\n<td>No refund<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>You may intimate us of the cancellation by using any of the following options :-<\/p>\n<p>1. Through our helpline number :-\u00a0 +91 8657244102, +91 9819562828<br \/>2. By dropping an email mentioning :-<br \/>(a) Booking Person Name<br \/>(b) Email<br \/>(c) Contact No.<br \/>(d) Date of Pay<br \/>(e) Transaction ID<br \/>(f) Amount<br \/>(g) Reason of Cancellation<\/p>\n<p>3. You may use the form below for cancellation requests :-<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2110-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"2110\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php\/wp-json\/wp\/v2\/pages\/2103#wpcf7-f2110-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"2110\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2110-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<style>\n\/* Input fields styling *\/\n.wpcf7-form input[type=\"text\"],\n.wpcf7-form input[type=\"email\"],\n.wpcf7-form input[type=\"tel\"],\n.wpcf7-form input[type=\"date\"],\n.wpcf7-form input[type=\"number\"],\n.wpcf7-form textarea {\n border: 1px solid #D4A15D; \/* Match the border color in the image *\/\n padding: 10px;\n border-radius: 5px;\n width: 100%;\n box-sizing: border-box;\n}\n\n.wpcf7-form input[type=\"text\"]:focus,\n.wpcf7-form input[type=\"email\"]:focus,\n.wpcf7-form input[type=\"tel\"]:focus,\n.wpcf7-form input[type=\"date\"]:focus,\n.wpcf7-form input[type=\"number\"]:focus,\n.wpcf7-form textarea:focus {\n border-color: #D4A15D; \/* Highlighted border on focus *\/\n outline: none;\n}\n.wpcf7-form input[type=\"date\"] {\n appearance: none;\n background-color: white;\n color: black;\n padding: 10px;\n}\n\n.wpcf7-form input[type=\"date\"]::-webkit-calendar-picker-indicator {\n filter: invert(50%);\n}\n\n\/* Submit button styling *\/\n.wpcf7-form input[type=\"submit\"] {\n background-color: #D4A15D; \/* Golden-brown button background *\/\n color: white; \/* Text color *\/\n padding: 10px 20px;\n border: none;\n border-radius: 5px;\n cursor: pointer;\n}\n\n.wpcf7-form input[type=\"submit\"]:hover {\n background-color: #b88b4b; \/* Darken the button on hover *\/\n}\n\n\n\n.wpcf7-form .row {\n display: flex;\n flex-wrap: wrap;\n margin-bottom: 15px;\n}\n\n.wpcf7-form .column {\n flex: 0 0 50%;\n padding: 0 10px;\n box-sizing: border-box;\n}\n\n.wpcf7-form .column-full {\n flex: 0 0 100%;\n padding: 0 10px;\n box-sizing: border-box;\n}\n\n@media (max-width: 768px) {\n .wpcf7-form .column {\n flex: 0 0 100%;\n }\n}\n<\/style>\n<div class=\"row\">\n\t<div class=\"column\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"column\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"column\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"contact-no\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Contact No.\" value=\"\" type=\"tel\" name=\"contact-no\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"column\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"date-of-pay\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Date of Pay\" value=\"\" type=\"date\" name=\"date-of-pay\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"column\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"transaction-id\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Transaction ID\" value=\"\" type=\"text\" name=\"transaction-id\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"column\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"amounts\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-required wpcf7-validates-as-number\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Amount\" value=\"\" type=\"number\" name=\"amounts\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"column-full\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"reason-of-cancellation\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Reason of Cancellation\" name=\"reason-of-cancellation\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<p><span style=\"font-size: small;\">* Entertaining any cancellation request is at the sole discretion of management.<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<!-- \/wp:post-content -->","protected":false},"excerpt":{"rendered":"<p>Cancellation &#038; Refund PolicyTime taken for processing refunds:We shall initiate the refund process within 2 working days once your refund is confirmed by management. The time taken in settlement of your refund amount shall take upto 7 working days depending on the policy of banks involved. We shall make sure that the process is completed [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-2103","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/derabaghdarrah.com\/index.php\/wp-json\/wp\/v2\/pages\/2103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/derabaghdarrah.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/derabaghdarrah.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/derabaghdarrah.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/derabaghdarrah.com\/index.php\/wp-json\/wp\/v2\/comments?post=2103"}],"version-history":[{"count":29,"href":"https:\/\/derabaghdarrah.com\/index.php\/wp-json\/wp\/v2\/pages\/2103\/revisions"}],"predecessor-version":[{"id":2180,"href":"https:\/\/derabaghdarrah.com\/index.php\/wp-json\/wp\/v2\/pages\/2103\/revisions\/2180"}],"wp:attachment":[{"href":"https:\/\/derabaghdarrah.com\/index.php\/wp-json\/wp\/v2\/media?parent=2103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}